Download PDF

April 2020

Business Process Outsourcing

Throughout an M&A process, buyers continue to seek strong growth and profitability, as well as intelligent automation that enhances the speed of delivery and profitability. Strong revenue growth and IP are a few other highly sought after critical components to highlight within an M&A process.

BPO will most likely see an increase in demand, as the services provided are generally more cost effective than other investments by firms into their infrastructure. The upcoming earnings releases will give us a better understanding of where the industry stands and what to expect for the rest of 2020.