Download PDF

September 2021

Business Process Outsourcing

As the COVID-19 pandemic subsides companies across the globe are having to increase wages to incentivize workers to return to work. This increasing operating cost has led many organizations to begin pushing for more offshore use and helping generate more avenues for the Business Process Outsourcing market to grow. Grand View Research is forecasting an 8.5% CAGR from 2021 through 2028. These new avenues of growth and increased revenues have led to a strong M&A market that is predicted to continue through at least the end of 2021.