Download PDF
April 2018
BPO
Sectorwatch
Cloud adoption by large enterprises continues to drive demand for service providers managing a successful migration along with roadmap and strategy that lead to additional outsourcing opportunities. Additionally, new technologies are increasingly creating a highly fragmented services market, leaving the M&A market prime for strategic acquisition
Industry Trends:
- Current revenue growth rate exceeds the average of the last 3 years, indicating that market momentum is increasing
- Current gross profit margin exceeds the average of the last 3 years gross profit margin, indicating supplier pricing power
- Current EBITDA margin is less than the average of the last 3 years EBITDA margins, which may signal further consolidation