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June 2018

BPO

Sectorwatch

The BPO market is growing at a rapid pace which is being fueled from the IT and telecommunication sector. The market is also gaining strength from the increased demands for outsourcing services in HR, banking and finance. BPO companies are also expected to steer towards higher value industries such as big data analytics, software & application development and healthcare information management. According to Market Research Future, the global BPO market is expected to grow at approximately $52B by 2023, at 11% of CAGR.

Industry Trends:

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