Saratoga Systems Acquired By CDC Software
A Principal Of 7 Mile Advisors Acted As The Sell-Side Advisor To Saratoga Systems In Their Sale To CDC Software
CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of industry-specific enterprise software applications and business services, acquired Saratoga Systems, a leading provider of vertical CRM solutions for large, global enterprises.
The acquisition of Saratoga added a new, proven suite of CRM solutions that are designed for specific vertical industries. Supporting the company’s strategy as vertical industry specialists, these new target industries were highly additive and complementary to the industries already addressed by CDC Software solutions.
The Saratoga CRM solutions were designed for, and widely used by large companies in the chemicals, consumer products, energy, insurance and selected manufacturing industries. Saratoga had more than 350 customers globally, including Allstate, BASF, Blue Cross Blue Shield of GA, Ciba Specialty Chemicals, Dresser-Rand, Exelon (Commonwealth Edison), Johnson Controls, Konica Minolta, Metropolitan Life, Progressive Companies, Tyco Healthcare and Wellpoint Health Networks. The addition of Saratoga CRM to CDC Software formed a strong addition along side the company’s Pivotal CRM applications that are designed primarily for financial services, home building and additional manufacturing industries. The Saratoga CRM applications were also highly complementary to the Ross Enterprise solutions for chemicals manufacturers, and the previously acquired Respond applications for complaint and feedback management.
Bruce McIntyre, formerly vice president of business development, CDC Software, took the new position of general manager of Saratoga CRM solutions.
“While attending a Saratoga customer event last week, my conviction regarding Saratoga’s loyal and satisfied customer base was confirmed,” said McIntyre. “Customers were very positive about the acquisition and happy to learn of our support of current products, and our plans for continued investments in Saratoga’s next generation Web 2.0 applications. Saratoga customers communicated their approval of our ‘acquire, focus and grow’ strategy as a more effective approach for enhancing customer value and supporting sustained growth. They now know that CDC Software is not like typical consolidators that take the slash-and-burn approach by cutting operating costs and product investments to maximize short-term profits on maintenance revenue.”
About CDC Software
CDC Software, The Customer-Driven Company™, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software’s product suite includes the Pivotal CRM (customer relationship management), Respond (customer complaint and feedback management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Ross ERP (enterprise resource planning) and SCM (supply chain management), MVI real-time performance management, IMI warehouse management and order management, Platinum China HR (human resource) and business analytics solutions.
These industry-specific solutions are used by more than 6,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management and offshore development. CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors. For more information, please visit www.cdcsoftware.com.
About CDC Corporation
The CDC family of companies includes CDC Software focused on enterprise software applications and services, CDC Mobile focused on mobile applications, CDC Games focused on online games, and China.com focused on portals for the greater China markets. For more information about CDC Corporation (NASDAQ: CHINA), please visit www.cdccorporation.net.
A Principal of 7 Mile Advisors acted as the sell-side advisor to Saratoga Systems.