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September 2020

Business Process Outsourcing

According to IBIS, the global Business Process Outsourcing (BPO) market is expected to reach over $130 billion by the end 2020. The managed services market has seen an upswing over the past several years due to businesses exploring operational efficiencies and cost savings by outsourcing various parts of their operations. Outsourcing tasks around maintaining and updating a businesses IT infrastructure and security are currently in the forefront of managed services. Managed cloud service companies within the Microsoft Azure, AWS, and Google Cloud ecosystems have been seeing tremendous growth over the years. We believe that manage service providers will see continued M&A activity as many develop specialty knowledge about various technologies that are sought out by investors.